Privacy Policy

Personal data processing

Dear User,

We inform you that FRACCARO SPUMADORO S.p.a. (hereinafter "FRACCARO SPUMADORO") collects and processes your data for the following purposes:

1) allow and manage registration on this website

2) manage and process orders

3) respond to information requests made via the site

4) subject to your consent, analyse your consumption choices (i.e. purchases and amounts spent) to adapt its commercial offer to your profile and needs as best possible

5) subject to your consent, inform you of buying opportunities and promotions or services offered by FRACCARO SPUMADORO, and to inform you via email that products in your shopping cart that have not yet been purchased are still available, allowing you to complete the purchase quickly and safely.


DATA CONTROLLER AND PROCESSOR

The data controller is FRACCARO SPUMADORO S.p.a. with registered office at Via Circonvallazione Ovest 25/27, 31033 Castelfranco Veneto, Treviso, Italy.

Within the scope of its activities and for the purposes indicated above, FRACCARO SPUMADORO may use third parties acting on behalf of FRACCARO SPUMADORO and according to its instructions as data processors. These parties provide FRACCARO SPUMADORO with processing or instrumental services (e.g. CRM management and technical maintenance, computer services for site operation, etc.). For a complete list, please contact "FRACCARO SPUMADORO S.p.a. Via Circonvallazione Ovest 25/27, 31033 Castelfranco Veneto, Treviso, Italy" or spumadoro@fraccarospumadoro.it or call +39 042 349 1421. Data security and confidentiality is guaranteed through the use of the measures provided for by Article 32 of the Regulation in order to preserve the integrity of the data processed and prevent unauthorised access.


TYPES OF DATA PROCESSED

Navigation data

During their normal operation, the computer systems and software procedures used to operate this website collect some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be linked to identified interested parties, although by their very nature they could be used to identify users through processing and associations with data held by third parties. This data category includes IP addresses and domain names of the computers used to connect to the site, the URI (Uniform Resource Identifier) of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the operating system and the user’s computer environment. These data are used only to collect anonymous statistical information on site use and to check its correct functioning. They are deleted immediately after processing. The data may be used to determine liability in the case of computer crimes against the site.

Use of Google Analytics

This site uses Google Analytics, a web analysis service provided by Google, Inc. (“Google”). Google Analytics uses "cookies", text files placed on your computer allowing the website to analyse how the site is used. The information generated by the cookie about your use of the website (including your IP address) are transmitted to and stored by Google on servers in the United States. Google uses this information to track and analyse your use of the website, prepare reports on website traffic for the site operators and provide other services relating to website and Internet use. Google may also transmit this information to third parties where required by law or where such third parties process the information on Google's behalf. Google does not associate your IP address with any other data in its possession. You may refuse the use of cookies by checking the appropriate settings on your browser. However, this could prevent you from using all of this website’s features. By using this website, you consent to the processing of your data by Google in the manner and for the purposes set out above.

Cookies

Cookies are small pieces of data that are stored and used to improve the experience of a website.
For example, your browsing preferences may be saved temporarily so that you do not have to select your language at every visit, making subsequent visits more convenient and intuitive.
They may also be used for anonymous surveys on how users navigate through the site in order to improve it based on real data.
Cookies do not record any personal information about a user and any identifiable data are not saved. If you want to disable the use of cookies, you must customise your computer settings, deleting all cookies or by activating a warning message when cookies are stored. If you do not wish to change the application of cookies, simply continue browsing.
Cookies are not viruses or programs.
Cookies are only data saved in textual form in variable=value format (e.g.: dataAccessoSito 014-01-20,14:23:15). These data can be read only by the site that generated them, and in many cases have an expiration date when the browser will delete them automatically.
Not all cookies are used for the same purpose: below we list the different types of cookies used by this website.

Indispensable cookies

These cookies are essential to allow you to browse the site and make full use of its features. Without these cookies, some services may not function properly.

Performance cookies

These cookies collect information about how users use a website, but do not store information identifying visitors. These cookies are used only to improve website operation.

By using the site, you agree to these cookies being stored on your device.

Functionality cookies

These cookies allow the site to remember the choices you make (such as language or other special settings) and provide advanced custom features. They can also be used to provide the requested services. By using the site, you agree to these cookies being stored on your device.

How to manage cookies on your PC

Every browser lets you customise the way in which cookies should be processed. For more information, consult your browser documentation.

Some browsers allow anonymous surfing on websites, accepting cookies and then deleting them automatically at the end of the session. For more information on anonymous surfing, consult your browser documentation.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site involves the subsequent acquisition of the sender’s address, which is needed to respond to requests, as well as any other personal data contained in the message. The personal data collected at the time of registration with the company will be collected and processed for purposes related to the website visit by the responsible person, in compliance with the law, regulations, the principles of fairness and the protection of your privacy. We assure you that such processing will be based on principles of correctness, lawfulness and transparency and the protection of confidentiality as indicated in legislative decree 196/03. Specific summary information will be provided in the site pages designated for special services on request.

Optional provision of data

You are free to provide personal data contained in the request forms or indicated in the "registration" section to request information or other communications. Failure to provide personal data may make it impossible to process your request.

Analysis of consumption choices for profiling purposes

If you consent to the processing of data relating to your consumption choices for the purposes referred to in paragraph 6), the qualitative and quantitative data related to your purchases, including those relating to the frequency, quantities and types of purchases will be collected, saved and processed on a computer system containing customer consumption choices (CRM) in order to analyse your purchase propensity and user profiling in general. Data is analysed through the creation – in CRM – of homogeneous groups of individuals (clusters) with similar consumption profiles, i.e. who have expressed interest in similar products, or a similar purchase propensity. The availability and use of your consumption data, and those of other customers having given their consent, allow FRACCARO SPUMADORO to more thoroughly analyse the dynamics of the request from which they derive, to prepare targeted promotional offers and careful supply management. As a result, you may receive the commercial offers dedicated to the cluster of customers having shopping behaviour similar to yours and offers dedicated to you.

Mandatory nature of provision

MANDATORY PROVISION: The provision of data (including the completion of the e-mail field) for the purposes 1), 2), 3), 4) and 5) is essential for FRACCARO SPUMADORO to provide related services and to manage and process orders.

OPTIONAL PROVISION: Besides that specified for the processing of personal data for the purposes referred to in points 1 to 5, you may accept or refuse the analysis of qualitative and quantitative data for your purchases for the purposes of point 6).

Means and duration of processing

Data is processed in full respect of the principles of confidentiality, correctness, need, relevance, lawfulness and transparency imposed by the Regulation for the time necessary to achieve the purposes for which the data were collected, and in any case, no later than ten years from their collection for Service purposes or, in the case of the purchase of goods, for the time necessary to execute the contractual conditions relating to coverage of the legal warranty. When authorised by you, your purchases dating back no more than 24 months will be examined for the analysis of consumer choices. The data will be processed both manually and using dedicated software, and will be performed for purposes 6), and also by automated decision-making processes.

Transfer of personal data outside the EU

Your data may also be processed by computer service providers operating outside of the European Union in their capacity as data processor. In compliance with extra-European data transfer laws, FRACCARO SPUMADORO undertakes to sign agreements guaranteeing an adequate level of protection, if necessary, and/or to sign the standard contractual clauses appended to decision 2010/87/EU of the European Commission of 5 February 2010.

Rights of interested parties

You have the rights referred to in Articles 15 et seq. of the Regulation. At any time, you may contact FRACCARO SPUMADORO on +39 042 349 1421, by e-mail at spumadoro@fraccarospumadoro.it or via the Contact Us section of the website www.fraccarospumadoro.it, to:

- receive confirmation of the existence of your personal data, be informed of the purpose of processing or the scope of transmission and access their content

- request the update, modification and/or correction of your personal data

- request the cancellation, transformation in anonymous form, blocking of data processed in violation of the law or limit processing

- oppose processing, including profiling, for legitimate reasons

- oppose data processing for the purposes of sending advertising material, direct sales, market research or commercial communication

- withdraw consent, where provided, without prejudice to the lawfulness of processing based on consent given before withdrawal

- receive a copy of the data supplied by you and ask that these data be transmitted to another data controller

You may also withdraw consent via a link in the e-mail, writing to spumadoro@fraccarospumadoro.it or calling +39 042 349 1421. Should you believe your rights have been infringed, you may contact the competent authority within the meaning of art. 77 of the GDPR, or contact the competent judicial authority directly.